Privacy Policy & Terms and Conditions

Privacy Policy

At Seamless Civic Processing, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when using our services. By engaging with us, you agree to the terms outlined below.

1. Information We Collect

• Personal details such as name, ID number, passport details, contact information, and supporting documents for processing.
• Payment details required for service transactions.
• Communications between you and Seamless Civic Processing.

2. How We Use Your Information

• To process document applications, appeals, and fuel supply transactions.
• To comply with legal and regulatory requirements.
• To improve our service delivery and client experience.
• To communicate updates, status changes, and service confirmations.

3. Information Protection & Confidentiality

• We use secure systems to store and protect your personal information.
• We do not sell or share your data with third parties except as required by law or to complete your requested service.
• Your personal information is retained only for as long as necessary to fulfill service obligations.

4. Your Rights

• You have the right to request access to your information.
• You can request corrections to inaccurate or incomplete data.
• You may opt out of receiving promotional communications.

Terms and Conditions

By using our services, you agree to the following terms and conditions.

1. Service Scope

• We assist with document processing, including ID, passports, visas, and birth registrations.
• We provide bulk fuel supply and management solutions.
• All services are provided in compliance with local regulations and governing authorities.

2. Processing & Requirements

• Clients must provide accurate and complete documentation for processing.
• Any false or misleading information provided will result in service cancellation without a refund.
• Processing times are subject to government and third-party timelines beyond our control.

3. Payments & Refunds

• Payments must be made before processing begins.
• Fees cover service facilitation and do not guarantee approval of applications.
• Refunds will only be issued if a service has not commenced.
• Once processing has started, no refunds will be granted.

4. Service Liability

• Seamless Civic Processing is not liable for delays caused by government departments or third parties.
• We are not responsible for applications rejected due to client-provided misinformation.
• Clients acknowledge that our role is facilitation, and final decisions lie with the issuing authorities.

5. Amendments to Terms

• We reserve the right to modify these terms at any time. Changes will be communicated through official channels.
• Continued use of our services constitutes acceptance of revised terms.

For further inquiries, please contact us via our official channels. Your trust is important to us, and we are committed to ensuring a seamless experience.